It is advisable to put the EID on a flat surface, make sure no light reflection is obstructing the information/Picture on the EID and take a still picture.
Feel free to get in touch with us at email@example.com, one of our agents will help you to get more information about your application.
To make sure you get full and accurate response on time, please make sure in your request to include all possible information :
- Store Name you are trying to, or have purchased from
- Order ID (if you have received an email from cashew with the Order ID)
- Your full name as per EID
- Your EID number
- Your registered email and mobile number
- Screenshots of any message received from cashew you wish to get support with.