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Customer

Getting started with cashew

  • What is cashew?
  • How can I use cashew?
  • Where can I use cashew?
  • Eligibility check
  • Is there a credit limit?
  • Do I need to pay any fees to be able to use cashew?
See all 9 articles

Account

  • How do I sign up to Cashew?
  • How do I log in?
  • How can I change my email address?
  • How can I update my mobile number?
  • Can I create more than one account?

Order

  • Where is my order?
  • My order was cancelled but I still got charged
  • Can I have multiple open orders?
  • Can I buy multiple items in an order?

Return & Refund

  • How long does a refund take?
  • How can I return my order?

Payment

  • What happens if I miss the payment on my due date?
  • Can I pay before the due date?
  • Can I change my payment details?
  • Why my order was not approved?
  • How can I get approved for a higher limit?
  • How do I know when a payment is due?
See all 11 articles

Bills

  • What is bill payments?
  • How can I pay my bills with cashew?
  • What payment options can I use?
  • Will I get a confirmation?
  • Can I pay my bills in installments?
  • I got charged but mobile balance not received/bill not paid
See all 7 articles

Snooze

  • What is Snooze?
  • Am I eligible to use Snooze?
  • Will I be charged for using Snooze?
  • How many times can I use Snooze?
  • Does using Snooze affect my credit score?
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